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Digital Exposed Seminar

Wondering what “checking in” is all about? Wondering why people and not birds are tweeting? Do you know that your business needs to sell online but don’t know the first thing about it?

Digital Exposed is a seminar…

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BUSINESS EXPOSED: Case study – Le Black Book & Her Fashion Box


Online retailing is now a mainstream sales channel with new technology changing daily to meet the needs of the competitive consumer.

Discover how online entrepreneur, Kath Purkis of Le Black Book & Her Fashion Box used regular data analysis and sell-through reports to continually adapt and change her e-tail model to exceed consumer expectations and flourish in a highly competitive market

Kath Purkis top tips:

1. Know your customers – Do your research and know what problem you are solving.
2. Be your brand – Be the face of your brand, have all employees as brand ambassadors & create a positive company culture.
3. Be the trend setter – Set the trends and take a risk, lead the pack and don’t follow the crowd.
4. Minimal clicks mean maximum sales – keep it clean and simple, don’t over-complicate the conversion funnel to sale.
5. Disrupt or be disrupted – Don’t get left behind, take risks and create as opposed to replicate.

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TRENDS EXPOSED: The WGSN Retail Edit at FASHION EXPOSED 2012



WGSN reveal the latest trends in retail from unique pop up shop concepts, social media marketing stunts and inspiring visual merchandising from an international perspective.

Heidi is a creative thinker and leader with a strong product, marketing and sales background. She has experience in translating visionary ideas into strategies and everyday reality. Having joined WGSN in 2008, she leads the Australian and New Zealand business delivering insight, inspiration and actionable tools to the fashion and design industries.

THE KEY TRENDS
1. Hyperlocal
• Integrating into the community using social media platforms like pinterest, instagram etc
• Localising your products – sourcing from local areas
• Creating events, spaces & forums to open dialogue with your consumers
• Blog ups and online communities

2. Stakeholder Society
• Involve consumers in what you’re doing
• Consider your staff’s individual expertise
• Create a full & rounded experience relevant to your brand and customer
• Share your knowledge
• Use technology to add a third dimension

3. Romancing the Store
• Consider the new lifestyle – keep it comforting, tactile & close to home
• Don’t be afraid of focusing on particular interest groups
• Experiment with new retail formats that can’t be replicated online
• Location is a great way to inject a brand with new life

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DIGITAL EXPOSED: The Grand Social FASHION EXPOSED 2012



A virtual shop is no longer a “trend” – it’s now become part of everyday retailing. The Grand Social co-founder and co-director, Jean-Claude Abouchar spoke at Fashion Exposed today to show how you can improve your e-commerce presence and incorporate omni-channelling into your retail mix.

Opening its virtual doors in 2008, The Grand Social was the first fashion e-commerce business in the world to host smaller online stores, which are owned and controlled by individual brands. Jean-Claude is co-founder and co-director.

THE GRAND SOCIAL TOP TIPS

We are living in The Democratisation of Fashion. The old rules don’t apply anymore and consumers have changed their buying habits.

1. New Shopping Experiences – Fancy it – part store, blog, wishlist and magazine.

2. Advocates are your sales force – social shopping platforms allow customers to promote your product.

3. The industry isn’t seasonal. People want stuff right now. Online retail is mainstream. Your customers shop globally.

4. Look into Behaviour Based Targeting – deliver personalised content that appeals directly to that target.

5. Real Time Data for decisions – online shopping allows us to understand what is selling and what isn’t performing straight away with accurate data.

6. Connecting with consumers at the right time & saying the right thing will result in increased conversion online.

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